Shipping policy

1. Free Shipping

  • Free standard shipping is offered on all orders exceeding PKR 6,000.
  • Estimated delivery time: 4–6 working days.

2. Standard Shipping

  • Orders below PKR 6,000 are subject to a PKR 350 per kg standard shipping charge.

3. Express Delivery

  • Express delivery is available for urgent orders within 48–72 hours.
  • 100% advance payment is required for express delivery orders.
  • Express delivery is charged at PKR 600 per kg.
  • Express delivery may be unavailable during rain, floods, strikes, wars, natural disasters, or other unforeseen events.

4. Advance Payment Policy

  • 20% advance payment is required for all orders below PKR 25,000.
  • 100% advance payment is required for all orders above PKR 25,000.
  • Payment details are available on our website or can be reconfirmed via WhatsApp.

5. COD Restrictions for Cancelled or Refused Orders

  • Customers who cancel or refuse one or more orders will no longer be eligible for full or partial Cash on Delivery (COD) on future purchases.
  • For all future orders, such customers must make full advance payment via bank transfer or other available online payment methods.

6. International Shipping

7. Shipping Restrictions

  • No deliveries are made on weekends or public holidays.
  • Deliveries are handled by third-party courier services; exact delivery times cannot be guaranteed.
  • Orders placed on Sundays or national holidays will be processed on the next working day.

8. Delivery Delays

  • Delivery timelines may be extended due to weather conditions, natural disasters, strikes, wars, or other external factors.
  • Orders will still be fulfilled but may take longer than the standard delivery time.

9. Contact Information