Shipping policy

1. Shipping Coverage

• We offer nationwide delivery across Pakistan.
• All orders are shipped through reliable courier partners, and tracking details are provided for your convenience.

Order Confirmation:
All orders are confirmed via WhatsApp message. Kindly respond to our confirmation message within 48 hours. If we do not receive a response within this time, the order may be cancelled. In such cases, Cash on Delivery (COD) may no longer be available for future orders.

2. Order Processing Time and Delivery Time

• Orders are processed within 1–3 working days. Delivery time is 4–7 working days.
• Orders placed on Sundays or public holidays are processed on the next working day.
• Orders confirmed after 5:00 PM will be processed on the next working day.

3. Free Shipping

• Free standard shipping is available on orders above PKR 10,000.
• Estimated delivery time: 4–8 working days.

4. Standard Shipping

• Orders below PKR 10,000 are charged at PKR 350 per kg.
• Estimated delivery time: 4–8 working days.

5. Express Delivery

• Express delivery is available within 48–72 hours.
• This service is not applicable to orders containing more than 2 products.
• A 100% advance payment of the total bill is required.
• Delivery charges are PKR 800 per kg.
• Please note that this service may be affected by weather conditions, strikes, or other unforeseen circumstances.

6. Advance Payment Policy

• For orders above PKR 10,000, a 20% advance payment of the total order value is required for order confirmation.
• For orders under PKR 10,000, a PKR 1,000 advance payment towards delivery charges is required for order confirmation.
• Orders being delivered to hostels or offices without a permanent/residential address require 100% advance payment of the total order value before the order can be processed.
• The remaining balance for eligible COD orders is payable at the time of delivery.
• Advance payment must be received before the order is processed and dispatched.

7. Cash on Delivery (COD) Policy

• COD is available for eligible orders subject to our order confirmation and advance payment requirements.
• For orders under PKR 10,000, PKR 1,000 must be paid in advance towards delivery charges for order confirmation.
• For orders above PKR 10,000, 20% of the total order value must be paid in advance for order confirmation, with the remaining balance payable through COD.
• Orders being delivered to hostels or offices without a permanent/residential address are not eligible for COD and require 100% advance payment.
• Customers who repeatedly cancel or refuse orders may have COD access restricted.
• Customers who do not respond to WhatsApp confirmation messages or are unavailable during working hours may be required to make additional or full advance payment before their order is processed.

8. International Shipping

• International orders are available upon request.
• Please contact us for a custom shipping quote.

9. Delivery Notes

• Deliveries are made on working days only (Monday to Saturday).
• Delivery timelines are estimates and may vary due to external factors.
• All orders are securely packed to ensure product safety.

10. Contact Information

• Email: support@lifector.com.pk
• Phone/WhatsApp: +92 310 3085026